A Gigabit team looks after your Amazon and Walmart accounts: listings, account health, the problems Seller Support does not fix on its own, and, if you want it, your ads.
A marketplace account fails quietly: a listing is suppressed, a case sits unanswered, a reimbursement is missed and nobody notices. We check the account every week, fix what we find, follow Seller Support cases through and check what you are owed, so you spend your time on products. The monthly plan, Marketplace Care, is below.
Whether you hire us or not, this is what someone should be doing for your account.
A weekly check on the measures Amazon uses to judge your account, so problems are seen early rather than after a warning.
Titles, bullet points, images and descriptions written for the searches behind your products, within Amazon's style rules.
Listings that Amazon has hidden from search, traced to the cause and fixed so they can sell again.
Cases opened, followed up and carried through to an answer, instead of closed and forgotten.
Amazon reimburses many warehouse losses automatically. We check the reports against what it paid and file a claim where something was missed.
On the Ads plan, Sponsored ads are managed for you and A+ content is edited, so the money you spend on advertising is watched by someone.
The same account care for a Walmart Marketplace seller account.
We look at your account health, your top listings and what is suppressed, and tell you what we would fix first.
Suppressed and broken listings and open cases come first, because they cost sales today.
Account health checks, listing fixes, cases and claims, every week.
Each month we audit your hero products and tell you what we changed and what is next.
Marketplace Care is run by GigaCommerce, Gigaverse’s commerce team. You’ll sign up and manage your plan there. Take it with a Store Care plan for your own website and the lower-priced of the two is 20% off, and see Store Care for those. Each extra marketplace, such as Amazon UK, adds 50% of the base plan.
Amazon and Walmart sellers who need the account looked after
$599 a month
Plus $499 one-time onboarding
Marketplace sellers who also want ads and A+ content run for them
$1,499 a month
Plus $499 one-time onboarding
Working out what your ads cost against total sales? GigaCommerce’s free TACoS calculator does it.
Gigabit is not affiliated with Amazon or Walmart. Product and company names belong to their owners.
No. You add us as a user with limited permissions in your seller account, and you can remove us at any time. You own the account.
Marketplace Care covers up to 50 ASINs, and Marketplace Care + Ads covers up to 150. If you have more, tell us in the audit and we will say what we would do.
On Marketplace Care + Ads, yes: Sponsored ads managed for ad spend up to $10K a month, plus A+ content edits. Marketplace Care on its own does not include ads.
We do the work, and we tell you what we did. If you only want advice on a specific problem, say so in the audit form and we will tell you whether that is something we do.
We cannot promise sales, because they depend on your products, prices and competition. We do promise to keep the account healthy, the listings sound and the problems fixed, and to show you the work each month.
GigaCommerce, Gigaverse's commerce team, runs it. You sign up and manage your plan there, and the Start buttons on this page take you to the right plan.
We look at your account health, top listings and suppressed products and email you what we would fix first. Free, nothing to sign. Choose "Running my Amazon or Walmart account" in the form.
