Lead source review · 7 min read

Angi leads review: are they worth it for contractors?

Are Angi leads worth it? It depends on your cost per booked job. What leads cost, how they are shared, the credit rules, the FTC order and when to cut back.

Angi leads can be worth it as a way to fill a slow week or test a new town, but they rarely make a good foundation for a contracting business. You pay for each lead whether or not you win the job, the same homeowner can be connected to several pros, and most reasons a lead goes nowhere are not eligible for a credit. Whether they pay for you comes down to one number from your own records: cost per booked job.

Where we stand: Gigabit sells contractors an alternative to rented leads, so we are not neutral. This is a review of Angi's published terms and the public record, not a survey of its customers, and we report no results from any contractor. Check everything against your own invoices.

The short version

QuestionAnswerSource
Are leads guaranteed to become jobs?No. Angi's pro FAQ says "we make no guarantee" of how much work you will getAngi pro FAQ
Is a lead exclusive to you?Not as a rule. The FAQ says Angi connects customers with "multiple" prosAngi pro FAQ
Is there a public price list?Not one we could find. Lead fees differ by job sizeAngi pro FAQ
Can you get money back for a bad lead?Sometimes, as store credit, at Angi's discretion, if asked within 30 daysAngi credit guidelines
Has a regulator acted?Yes. The FTC's order required HomeAdvisor to pay up to $7.2 millionFTC, 2023

How Angi leads work

Angi Leads, a name the FTC says HomeAdvisor does business under, sells contractors connections to homeowners who have asked for help. Its product page describes two main types. Market Match "connects you with consumers looking for the best local business". With Exact Match "you only pay after the consumer has viewed your online business profile and chooses to connect with you". For both, you set the budget, the projects and the zip codes (Angi Leads).

Its pro FAQ says a homeowner's request is used to "connect customers with multiple Angi Leads service professionals" (Angi pro FAQ). That FAQ is undated, and we could not find a current Angi page stating how many pros receive each lead. A marketing agency, The Valley Marketing Group, says standard leads are "sold to 3–8 contractors simultaneously" (Valley Marketing Group, June 2026). That firm sells alternatives and its figure comes from other agencies' research, so treat it as an estimate. Your own speed-to-contact and win rate will tell you more.

What Angi leads cost

Angi's pro FAQ says you pay a fee for each lead you match to, and that "different sized jobs have different Lead Fees" (Angi pro FAQ). We could not find a public price list, which makes third-party figures the only comparison. The same agency article puts 2026 prices at $35–$90 per lead for HVAC and $20–$85 for plumbing, and mentions an annual membership fee of roughly $300, citing other agencies for the prices and giving no source for the fee (Valley Marketing Group). Your account's invoices beat all of these, so start there.

Price per lead is the wrong number to judge by, though. You get paid per job. At the same lead price, your win rate changes everything:

Cost per booked job at a $60 lead
Example lead price. The arithmetic is lead price ÷ win rate; replace both with your own numbers.
Win 1 in 20 (5%)$1,200Win 1 in 10 (10%)$600Win 1 in 5 (20%)$300Win 1 in 3 (33%)$182
Source: Our arithmetic, using the shared-lead cost calculator

Those are examples at a $60 lead, not benchmarks. Put your own numbers into the shared-lead cost calculator, then compare the result with the gross profit on that kind of job. If cost per booked job takes most of the profit, every extra lead makes you busier without making you richer.

The credit rules, in Angi's words

The most useful page Angi publishes for a contractor is its Lead Credit Guidelines. Credits are discretionary ("we may, in our sole discretion, issue you a credit"), must be requested within 30 days of the charge, are issued as store credit against future charges rather than cash, and expire six months after issue (Angi Leads).

May qualify for a creditNot eligible
A duplicate lead from the same consumerThe consumer does not call you back
Wrong zip code, where the right one is not in your profileThe consumer already hired someone
Wrong job type, where the right one is not in your profileThe consumer changed their mind
A competitor testing the systemThe consumer is just shopping
All contact information wrong or disconnectedYou did not win the job

Read the right-hand column twice. Angi says those outcomes are accounted for in lead pricing. So a homeowner who never answers is, by the rules, a normal cost of the channel. Budget for that. Requesting every credit you are due is worth doing, but credits will not rescue a source whose win rate is too low.

What the FTC found

In January 2023 the FTC announced an order requiring HomeAdvisor, which it describes as affiliated with Angi and doing business as Angi Leads, to pay up to $7.2 million. The FTC's 2022 complaint alleged that HomeAdvisor told providers they would get leads matching their services and preferred areas when "many of them do not", and that it often claimed its leads turned into jobs at rates "much higher than it can substantiate". The order bars false or misleading claims about leads and unsubstantiated claims about how often leads convert (FTC). In November 2023 the FTC sent more than $3 million in refunds through 110,372 checks to home service providers (FTC).

Two points of fairness. These were allegations resolved by a settlement order, and the conduct dates from before 2023, so it does not tell you how today's leads perform. What it does tell you is worth keeping: judge any lead seller's conversion claims against your own numbers, and get anything you are promised in writing.

When Angi leads make sense

They can make sense if you have spare crew capacity this month, you are testing a new town or service before investing in it, your job value is high enough to absorb the cost per booked job, and someone can call back within minutes.

They rarely make sense if they are most of your work, you cannot call back quickly, your jobs are small relative to the lead fee, or you are buying them instead of building anything of your own. Money spent on rented leads leaves nothing behind when you stop. Money spent on your Google profile, reviews and website keeps working.

How to run Angi if you stay

  1. Track by job type. Record every lead, whether you reached them, and whether they booked. One category is often far worse than the rest.
  2. Narrow the settings. Cut job types and zip codes that do not pay. Fewer, better leads beat more leads.
  3. Call fast. When several pros may have the same homeowner, the first real conversation matters. Have a person or an automatic text ready.
  4. Follow up more than once. Two or three tries over a few days costs little compared with the lead fee.
  5. Request credits weekly. The 30-day clock runs from the charge, and credits lapse after six months, so use them.
  6. Ask about fees and cancellation up front. Get membership fees, contract length and how to cancel in writing before you sign.
  7. Review monthly. Compare cost per booked job with your other sources and move money toward the best one.

Angi compared with the alternatives

Angi leadsGoogle Local Services AdsYour own profile and website
You pay forEach leadEach leadTime or a monthly fee, not per lead
Who gets the contactCan be several prosYour businessYour business
What you keep if you stopYour customer listYour Google reviewsReviews, rankings, site and customer list
Speed to startFastAfter verificationMonths to build
Bad-lead protectionDiscretionary store creditAutomatic credits for some low-quality leadsNot applicable
Best useFilling gaps, testingThe first paid channel to get rightThe long-term base

A reasonable path for many contractors is to keep some lead buying while profile, reviews and Local Services Ads grow, then cut back in steps as your own calls replace it. Do not stop all at once unless you can afford the gap. Our home service marketing guide sets out the order.

Before you decide

Pull the last six months of invoices. Count leads, jobs booked and revenue by job type, and run the numbers through the calculator. If you would like help doing the same for every lead source, see our plans and pricing: they run month to month, for one US location.

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Questions owners ask

Are Angi leads worth it?

They can be for filling a slow period or testing a new area, if your job value can absorb the cost per booked job and you call back quickly. Work it out from your own invoices: a month's spend divided by the jobs it produced, compared with the profit on those jobs.

How much does Angi charge for leads?

Angi says lead fees differ by job size and we could not find a public price list. One marketing agency that sells alternatives put 2026 prices at $35–$90 per lead for HVAC and $20–$85 for plumbing, citing other agencies. Check your own invoices, since prices vary by job and area.

Are Angi leads shared with other contractors?

Often, yes. Angi's pro FAQ says it connects customers with multiple service professionals. We could not find a current Angi page stating how many. One agency estimates 3 to 8 for standard leads, but it sells alternatives, so treat that as an estimate.

Can I get a refund on an Angi lead?

Sometimes, as store credit rather than cash. Angi's guidelines say credits are at its discretion, must be requested within 30 days of the charge, and expire after six months. Duplicates and wrong contact details may qualify; a homeowner who never calls back, or a job you did not win, does not.

Did the FTC take action against HomeAdvisor and Angi?

The FTC announced an order in January 2023 requiring HomeAdvisor, which it describes as affiliated with Angi, to pay up to $7.2 million over allegedly misleading claims about lead quality and conversion, and it barred such claims. The FTC later sent over $3 million in refunds to home service providers.

What is a good alternative to Angi leads?

Google Local Services Ads are the usual first step, because the lead comes to your business alone. Over time, a complete Google Business Profile, steady reviews and a website with a page per service produce calls you do not pay for one by one.

Keep reading

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