The formula is the one ServiceTitan publishes: fully burdened labor, plus materials, plus an overhead allocation, divided by one minus your target margin (ServiceTitan). Because overhead is already in the cost, what remains is the share of the price left over, which is why we call it a target margin here.
Worked example, using the calculator’s starting numbers, which are ours for illustration. A $30 wage plus 40% burden is $42.00 an hour. $25,000 of overhead over 400 billed hours is $62.50 an hour. So one billed hour costs $104.50 before parts.
A one-hour capacitor job with $40 of parts then costs $144.50. At a 20% target, the flat rate is $144.50 ÷ 0.8 = $180.63. Simply adding 20% would give $173.40, which leaves only 16.7%. That gap repeats on every ticket.
Billed hours matter most. Overhead is shared across them, so a shop billing fewer hours has to charge more for each one. Try halving the hours in the calculator and watch what happens to every price.


