Solar Victoria guide · 2 min read

Solar Victoria rebate paperwork: a guide for authorised retailers and installers

Solar Victoria pays the rebate only when the quote, eligibility, QR scan, electrical certificate and claim all line up. The steps, in order, to June 2027.

Solar Victoria rebate paperwork follows five steps through the retailer portal: you upload the quote, the customer applies and gets a QR code, your installer scans it on site, the electrician completes the electrical safety certificate, and you submit the payment claim with a tax invoice. The solar panel rebate is up to A$1,400, with an optional interest-free loan of up to A$1,400. The rebate is only paid when every document agrees.

What is available until 30 June 2027

  • Solar panels: a rebate of up to A$1,400, plus an optional interest-free loan of up to A$1,400 repaid over four years.
  • Eligibility: owner-occupiers with a combined household taxable income under A$150,000 (the threshold from 1 July 2026), a property valued under A$3 million, and no solar at the address in the last 10 years.
  • Batteries: Solar Victoria is no longer taking applications for battery loans. Batteries are supported through the federal Cheaper Home Batteries Program instead.
  • What happens next: the current arrangements run until 30 June 2027. From 1 July 2027 household solar support moves to the Victorian Energy Upgrades program, and the details are still to come.

Who can claim

Only Solar Victoria authorised retailers. Under the Notice to Market for 2026-27, a retailer must be a signatory to the New Energy Tech Consumer Code and must give a minimum five-year whole-of-system warranty. Program sales can't come from cold-call telemarketing or door-to-door selling, and sales calls are only allowed at the customer's request or with their express permission. Workers on site need a White Card and the unit for working safely on roofs with renewable energy systems (VU23631).

The claim, step by step

A Solar Victoria solar rebate, from quote to payment
  1. 1
    Upload the quoteCreate the quote and upload it as part of your Provider Statement in the retailer portal.
  2. 2
    Customer appliesThe customer applies for eligibility with their documents and receives a QR code when approved.
  3. 3
    Install within 120 daysBook the job inside the window, with distributor pre-approval in place.
  4. 4
    Scan the QR code on siteThe installer scans the customer's code on site before work starts. That electrician must be named on the certificate.
  5. 5
    Complete the certificateThe electrician completes the Certificate of Electrical Safety after the work is inspected.
  6. 6
    Submit the payment requestUpload the tax invoice and certificate details. Solar Victoria reviews, then pays the rebate amount.
From Solar Victoria's claim-a-rebate page, opened 9 November 2026. Check the portal guidance for changes before 30 June 2027.

Approved installations must go in within 120 days. Solar Victoria says it reviews payment requests within five business days, and payment follows about ten business days after approval, according to its claim-a-rebate page. A claim that bounces starts that clock again.

Where claims go wrong

Check before you submit a payment request
  • The electrician on the certificate is the one who scanned the QR code
  • The install is inside the 120-day window from approval
  • The ABN on the tax invoice matches your authorised business
  • The system on the invoice matches the approved quote: brands, models and size
  • The certificate details are complete and match the job file
  • The federal STC paperwork for the same job is complete as well

Most of these are matching problems, not missing documents. The electrician named on the certificate has to be the one who scanned the QR code, and the ABN on the invoice has to match your authorised business. Check the invoice against the approved quote as well, so a change of panel or inverter on the day doesn't surface for the first time in the claim.

The federal paperwork still applies

The Solar Victoria rebate sits on top of the federal certificates, not instead of them. Every job still needs the installer selfies, serial and label photos, the STC assignment form and its written statements. Our installer paperwork checklist covers those, and what changes on 1 January 2027 explains the federal step-down due before the Victorian arrangements end.

If your office is behind on portal work, SolarOps specialists prepare quotes for upload, chase customers through eligibility, check every claim against the approved quote and draft the payment request for you to submit. Your electricians still sign the certificates, and you still make the claim.

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Solar · FAQ

Questions owners ask

How much is the Solar Victoria rebate in 2026?

Up to A$1,400 for solar panels, with an optional interest-free loan of up to A$1,400 repaid over four years. Eligible households need a combined taxable income under A$150,000 and a property valued under A$3 million.

Is there a Solar Victoria battery rebate?

Solar Victoria is no longer taking applications for battery loans, and its pages show no separate battery rebate. Batteries are supported through the federal Cheaper Home Batteries Program.

When does the Solar Victoria program end?

The current arrangements run until 30 June 2027. From 1 July 2027 household solar support is due to move to the Victorian Energy Upgrades program, with details still to be announced.

Can Solar Victoria retailers cold call customers?

No. The Notice to Market bans cold-call telemarketing and door-to-door sales for the program, and only allows sales calls at the customer's request or with their express permission.

How long does Solar Victoria take to pay a claim?

Solar Victoria says it reviews payment requests within five business days, and payment follows about ten business days after approval. A rejected claim has to be fixed and resubmitted.

Keep reading

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