Strategy · 5 min

Solution looking for a problem: how to spot a doomed AI project

Five tells that show up in the first meeting, long before any code. Each one is a question you can ask out loud — and the answers tell you whether to fund it, reshape it, or kill it.

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Most doomed AI projects are recognisable in the first meeting. Not because anyone is incompetent — usually the opposite — but because the project is shaped wrong from the start, and the shape is visible if you know what to look for.

This is the *pre-commitment* view. Why your AI pilot never reached production is the post-mortem: the engineering gates that separate a demo from a deployed system. This piece is earlier and cheaper — five tells, each with a question you can ask out loud before anyone writes code.

The stakes justify the paranoia. 95% of enterprise generative-AI pilots deliver no measurable P&L impact (MIT Project NANDA, 2025), and Gartner expects more than 40% of agentic-AI projects to be canceled by the end of 2027 (Gartner, 2025). Those are mostly projects that never should have been funded in the shape they were funded.

Tell 1 — It starts with the technology

The project began as *we should be using AI* and worked backwards to a use case. You can hear it in how it's described: capability first, problem second, and the problem sounds slightly retrofitted because it is.

Ask: *what were we going to do about this before AI existed as an option?* If the honest answer is "nothing, it wasn't a priority," you're looking at a technology in search of a justification. That's not automatically fatal — but it means there's no baseline urgency to carry the project through the hard middle, and every AI project has a hard middle.

Tell 2 — Nobody can name whose day gets better

Healthy projects have a person attached. *Priya in support stops spending her mornings triaging.* Doomed ones have an abstraction: efficiency, the customer experience, the organisation.

Ask: *whose specific job changes on the day this ships, and have we talked to them?* If nobody's day changes, nobody will adopt it. And if the person whose day changes hasn't been consulted, expect to discover in month four that the workflow has exceptions the plan didn't account for — because it always does, and they're the only one who knows them.

Tell 3 — Success is defined as launch

Listen to how done is described. *Deployed by Q3.* *Live in the support flow.* Those are milestones, not outcomes — and a project whose definition of success is its own existence cannot fail, which means it also cannot succeed.

Ask: *what number will be different in ninety days, and who reports it?* A project that can't answer will produce something that launches, gets a congratulatory email, and quietly stops being used. That's the modal outcome, and it's worse than a visible failure because nobody learns anything.

Tell 4 — The sponsor can't say what stops

If the AI does the work, something a human does now must stop, shrink, or change. A sponsor who hasn't thought about that hasn't thought about the project — they've thought about the demo.

Ask: *what do we stop doing when this works?* Hesitation here predicts the parallel-run that never ends: the agent handles cases, humans check every one forever, and the saving never materialises because the old process was never actually retired. The answer can legitimately be "nothing stops, we absorb more volume with the same team" — that's a fine answer. Having no answer is not.

Tell 5 — It's a demo hunting for a budget

Someone built something impressive, showed it around, and now the organisation is looking for a problem worthy of it. The tell is that the project's champion is whoever built the prototype rather than whoever owns the workflow.

Ask: *if this prototype didn't exist, would this be in our top five priorities?* If not, the prototype is doing the arguing, and prototypes are extremely persuasive about their own necessity.

The five, as questions

TellAskBad answer sounds like
Technology firstWhat were we doing about this before AI?Nothing, it wasn't a priority
No named beneficiaryWhose job changes, and have we asked them?It helps the whole org
Launch as successWhat number changes in 90 days?We'll define KPIs post-launch
Nothing stopsWhat do we stop doing when this works?Hesitation, then "good question"
Demo-drivenWould this be top five without the prototype?But have you seen the demo?

What to do when you spot one

Killing it is rarely the right move, and rarely politically available. Reshaping it usually is:

  • Re-anchor on a costed workflow. Find the work already consuming 15+ hours a week and point the project at it. Most doomed projects are aimed at the wrong target rather than being fundamentally bad ideas — the five signs are the qualification test.
  • Attach a name and a number. One person, one metric, before more money is spent. This is the cheapest intervention available and the most predictive.
  • Redefine done as running unattended, not as deployed. It changes what gets built, starting immediately.
  • Shrink it until it's fundable on evidence. A two-week fixed-price diagnostic that ends in a deployed pilot tells you more than another quarter of planning, and it's cheap enough to be wrong about.

If you'd rather diagnose the organisation than the project, the AI Readiness Assessment scores the five operational dimensions underneath all of this. And the reason our engagements start with a paid Audit phase is precisely this: the most expensive AI project is the well-executed one aimed at the wrong problem.

Strategy · FAQ

Questions this raises

How can I tell if an AI project is doomed?

Five tells visible in the first meeting: it started from the technology rather than a problem, nobody can name whose specific job changes, success is defined as launching rather than a number moving, the sponsor can't say what the business stops doing when it works, and the project's champion is whoever built the prototype rather than whoever owns the workflow.

What is a solution looking for a problem in AI?

A project that began as 'we should be using AI' and worked backwards to a use case. The test is asking what you were going to do about this before AI was an option — if the honest answer is nothing, there's no baseline urgency to carry the project through its hard middle, and every AI project has one.

What question best predicts whether an AI project will succeed?

What do we stop doing when this works? A sponsor who hasn't considered it has thought about the demo rather than the project, and it predicts a parallel run that never ends — the agent handles cases, humans check every one indefinitely, and the saving never materialises because the old process was never retired.

Should I cancel a badly shaped AI project?

Usually reshape rather than cancel. Re-anchor it on a workflow that already costs measurable time, attach one named owner and one metric, redefine done as running unattended rather than deployed, and shrink it to a short fixed-price diagnostic that ends in something running. Most doomed projects are aimed at the wrong target rather than being bad ideas.

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