Platform · CRM & business systems

NetSuite integration, built by engineers.

NetSuite holds the orders, the stock and the books. The store, the CRM, the warehouse and the billing system all have to agree with it, and keeping them in agreement is where most of the work goes. We build the integrations, scripts and agents around NetSuite, and move SOAP integrations to REST before Oracle switches SOAP off in 2028.

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The short answer

What Gigabit does on NetSuite.

Gigabit integrates and extends NetSuite for companies that already run it. We connect it to Shopify and marketplaces, CRMs, billing, payment and shipping systems through SuiteTalk REST web services and RESTlets; write SuiteScript and SuiteFlow for logic inside the account; use saved searches and SuiteQL for the data that has to leave it; and build AI agents that read and act on NetSuite records.

We are not a NetSuite partner. We do not sell licences and we do not run first-time ERP rollouts; Oracle's NetSuite Consulting team and its Alliance Partners do that. We take the engineering around it: the integrations an implementation leaves on the list, and the ones that broke after go-live.

What we build

The NetSuite work we take on.

Integrations and code around an account you already own, built to keep working through Oracle's releases.

Store and marketplace integrations

Orders, items, stock, fulfilments, refunds and payouts between NetSuite and Shopify, Amazon or a wholesale portal, with a reconciliation report when the two disagree.

CRM and billing sync

Customers, sales orders, invoices and payment status between NetSuite and HubSpot, Salesforce or Stripe, with one customer ID across systems.

SOAP to REST migration

Oracle disables every SOAP web services endpoint with the 2028.2 release. We inventory SOAP integrations and rebuild them on REST web services with OAuth 2.0, or on RESTlets where REST does not reach.

SuiteScript and RESTlets

Custom logic, scheduled and bulk scripts, and RESTlet endpoints for what the standard APIs do not expose, kept in source control and deployed with the SuiteCloud Development Framework.

Workflows and saved searches

SuiteFlow workflows cleaned up so each one has a purpose and an owner, and saved searches or SuiteQL queries that feed reporting without manual exports.

Integration health

Retries, duplicate-safe writes and alerts on every integration, plus a plan for the account's concurrency limit, which all web services and RESTlet calls share.

AI on NetSuite

NetSuite Next puts AI inside the ERP. The rest of your stack is still outside it.

Use what Oracle includes first. Build where the job crosses into other systems.

What the platform ships

Built into the platform

When we checked Oracle's pages on 23 October 2026, they described NetSuite Next, the next generation of NetSuite, built around a conversational assistant called Ask Oracle.

Ask Oracle, for searching, analysing and acting on NetSuite data in plain language, with sources cited and inside each user's existing permissions.
Bill Capture, Exception Management, Narrative Reporting and Text Enhance, for invoice entry, anomaly detection, report commentary and writing.
The AI Connector Service, which links outside AI platforms to NetSuite over the Model Context Protocol, and a SuiteScript GenAI API for custom code.
AI Units, which Oracle uses to measure AI use in NetSuite, so heavy use is something to plan for.

What we add

Agents across NetSuite and everything around it

Operations work usually starts in an email, a store or a carrier portal and ends in NetSuite. An agent that can only see NetSuite sees half of the job.

A returns agent that checks the order and the policy, creates the NetSuite records, books the label and emails the customer, as in our published build.
Vendor replies parsed into confirmed ship dates and tracking numbers, ready for a buyer to approve.
Order exceptions classified and prepared as one-click fixes, with a person approving anything that moves money or stock.
An evaluation set built from your past transactions, run before launch and after every change.

How it is priced

Published prices, mapped to the job.

Every figure here is the same one on the pricing page. Nothing on this platform is quoted from a separate rate card.

The job

How we deliver it

Price

One integration, such as Shopify orders and refunds into NetSuiteUp to three systems, error handling, and 30 days of support after launch.

AI Quick Win Sprint

$8,000 fixed · 3 weeks

An agent that works on NetSuite data and the systems around it

Gigabit Agents

From $8,000 · flat, per agent

SOAP-to-REST migration, SuiteScript work or a larger integration programme

Embedded AI Teams

$3,000–$7,500 / engineer / mo

Keeping integrations and agents healthy through Oracle's releases

Managed AI Operations

$3,000–$20,000/mo

Working out what to automate first across finance and operations

AI Transformation Sprint

$25,000 fixed · 2 weeks

A price marked “from” buys the base scope set out on the pricing page. Anything larger is quoted as a fixed price before work starts. Work with no natural end, such as ongoing development, is priced per engineer per month with no lock-in.

NetSuite integration, plainly

Which NetSuite interface to build on, and the dates that matter.

From Oracle's NetSuite documentation and product pages, checked on 23 October 2026. Oracle changes these with its releases, so check the linked pages before you plan.

The ways into and out of NetSuite

Interface	What it is	Use it for
REST web services	SuiteTalk's REST API for standard and custom records, authenticated with OAuth 2.0. Oracle names it the replacement for SOAP.	New integrations that create, read and update records.
SuiteQL	SQL-style queries sent to the REST web services query service.	Reading data in bulk for sync, reporting and agents.
RESTlets	Your own REST endpoints, written in SuiteScript and hosted inside NetSuite.	Objects or methods REST web services do not cover, or logic that should run next to the data.
SuiteScript	JavaScript that runs inside the account on record events, on a schedule or in bulk.	Validation, calculations and automation the standard features lack.
SuiteFlow	Point-and-click workflows on records.	Approvals and simple routing that an administrator should be able to change.
Saved searches	Stored queries built in the NetSuite interface and usable in reports and scripts.	Lists and exports a finance team maintains itself.
SOAP web services	The older SuiteTalk API. The 2025.2 endpoint is the last one Oracle plans.	Nothing new. Existing SOAP integrations need moving before 2028.2.
NetSuite Connector	Oracle's packaged connectors, formerly FarApp, for ecommerce, logistics and point-of-sale systems.	Standard store syncs. Added through your NetSuite account manager.

SOAP removal: the timeline Oracle publishes

Every release also disables the oldest unsupported endpoint, so an integration pinned to an old WSDL version can stop well before 2028.2. Existing integrations and their integration records keep working until then, which makes this easy to postpone and expensive to leave late.

NetSuite release	What changes
2025.2	The last planned SOAP endpoint.
2026.1	Oracle says all newly built integrations should use REST web services with OAuth 2.0.
2027.1	New integrations must use OAuth 2.0, and token-based authentication, which SOAP requires, can no longer be used to build them.
2027.2	Only the last SOAP endpoint is supported. Older endpoints still run, unsupported.
2028.2	All SOAP endpoints are disabled and SOAP integrations stop working.

The limit to design around

Since the 2017.2 release, web services and RESTlet requests count against one concurrency limit for the whole account. Oracle documents it by service tier and number of SuiteCloud Plus licences, and requests over it fail. Every integration therefore needs retries, and an account with several integrations needs the limit split between them, which Oracle's concurrency limit per integration setting allows and its Concurrency Monitor shows.

The practical rule: read in bulk with SuiteQL instead of record by record, write in batches where the API allows it, and never let a busy sync starve the integration that takes orders.

Sources, checked 23 October 2026

An honest read

When NetSuite is the right call, and when it is not.

Choose it when

You already run NetSuite, and other systems have to agree with it.
Several sales channels, subsidiaries or warehouses feed one set of books.
Someone in finance or IT owns the account and can approve changes.

Look elsewhere when

You need a first-time NetSuite rollout. Oracle's NetSuite Consulting or an Alliance Partner runs that project.
A small business that only needs accounting connected to a store. QuickBooks or Xero with a connector costs far less.
One standard Shopify sync with no unusual rules. Oracle's own NetSuite Connector may be all you need.

Proof · NetSuite in production

32 Hours Per Week Recovered: AI Workflow Automation for a Multi-Channel E-Commerce Operation

For a $28M multi-channel retailer, the returns flow checks eligibility, creates NetSuite records, books ShipStation labels and sends Klaviyo confirmations. 85% of returns now process with nobody involved, and weekly manual hours across five automations fell from 32 to 4.5.

Read the case study

Weekly manual hours32 → 4.5 (-86%)

Returns processed autonomously85%

Inventory accuracy94.2% → 99.1%

Exception resolution time25 min → 6 min

NetSuite FAQ

Questions NetSuite teams ask

How much does NetSuite integration cost with Gigabit?

One scoped integration, such as Shopify orders and refunds into NetSuite or Stripe payouts into deposits, is $8,000 fixed over 3 weeks, with error handling and 30 days of support. An AI agent that works on NetSuite data is a flat fee from $8,000. A SOAP-to-REST migration, SuiteScript work or a larger integration programme is an embedded pod at $3,000–$7,500 per engineer per month. Your NetSuite licence is separate and paid to Oracle.

Is Gigabit a NetSuite partner?

No. We are not a NetSuite partner, we do not resell NetSuite and we do not run first-time NetSuite implementations. We integrate and extend NetSuite accounts our clients already own, using Oracle's published APIs and SuiteCloud tools. For a new rollout, use NetSuite Consulting or an Oracle Alliance Partner, and bring us in for the integrations.

Do you offer NetSuite implementation or consulting?

We do the engineering part of a NetSuite project and leave the functional part to specialists. Chart of accounts, revenue recognition, tax and close processes belong with NetSuite's consultants and your accountants. Integrations, data loads from other systems, SuiteScript, RESTlets and workflows are where we come in, during an implementation or after it. NetSuite's own guide puts an ERP implementation at usually six to 12 months, and integrations can be built alongside configuration instead of after it.

What is the best way to integrate Shopify with NetSuite?

There are three routes. Oracle's NetSuite Connector, formerly FarApp, offers packaged integrations for Shopify and other ecommerce, logistics and point-of-sale systems; you add it through your NetSuite account manager. Integration platforms with prebuilt NetSuite flows are the second. A custom integration on REST web services and RESTlets is the third, and it earns its cost when your rules are unusual: bundles, several locations, B2B price lists, partial refunds, or returns that need records a connector does not create. We start by checking whether the connector covers your rules.

Is NetSuite SOAP being removed?

Yes. Oracle's SOAP Removal Plans FAQ says the 2025.2 endpoint is the last planned SOAP endpoint, that from 2027.2 only that endpoint is supported, and that with the 2028.2 release all SOAP endpoints are disabled and SOAP integrations stop working. Each release also disables the oldest unsupported endpoint, so integrations on old versions can stop sooner. Oracle names REST web services as the replacement, with RESTlets where REST does not cover an object or method.

Which NetSuite API should a new integration use?

REST web services with OAuth 2.0. Oracle says all newly built integrations should use them from the 2026.1 release, and from 2027.1 new integrations must use OAuth 2.0 and can no longer use token-based authentication. Use SuiteQL through the REST query service for reading data in bulk, and a RESTlet when REST web services do not expose what you need.

Can AI agents work with NetSuite data?

Yes, in two ways. Inside NetSuite, Oracle's NetSuite Next adds Ask Oracle, which works within each user's permissions. Outside it, Oracle's AI Connector Service links external AI platforms over the Model Context Protocol, and a custom agent can use REST web services and SuiteQL directly. Either way, give the agent its own integration role with only the permissions its job needs, and keep a person approving anything that changes money or stock.

NetSuite or Odoo?

NetSuite when you run several subsidiaries across countries, consolidation is the hard problem, and you want Oracle to run hosting and upgrades. Odoo when stock, purchasing or manufacturing is central and you want a published per-user price and the option to self-host. We are an Odoo Partner, so we say that plainly; our Odoo vs NetSuite comparison sets out both from each vendor's own pages.

Still choosing an ERP? Published prices against a quote-only contract, hosting, customisation and multi-company, from each vendor's own pages. Odoo vs NetSuite

For NetSuite teams

Bring the list of what has to talk to NetSuite.

Thirty minutes on the systems, the rules and what breaks today, then a fixed price in writing.

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