Platform · CRM & business systems

Zoho, made to fit the way you actually work.

Zoho gives a growing company CRM, finance, support and dozens of other apps at a low price per seat. We configure it to your process, write the functions and integrations it needs, and build agents on top.

The short answer

What Gigabit does on Zoho.

Gigabit configures and extends Zoho CRM and the wider Zoho One suite: modules, layouts and Blueprints, Deluge functions and client scripts, integrations between Zoho apps and with systems outside Zoho, data migration, and AI agents.

Zoho's strength is breadth at a low price. Its weakness is that every app is configurable in its own way, and companies end up with a CRM set up by whoever had a free afternoon. We set it up as one system.

What we build

The Zoho work we take on.

One suite, configured as one system.

CRM configuration

Modules, fields, layouts and Blueprints designed around your sales stages, so the CRM enforces the process instead of merely recording it.

Deluge functions and client scripts

Custom logic for pricing, approvals, validation and record automation, written in Zoho's scripting language and kept in version control.

Integrations

CRM connected to Books, Desk, Inventory and Creator inside Zoho, and to payment, telephony and e-commerce systems outside it through the REST APIs.

Custom apps on Creator

Internal tools for the processes no packaged app covers, sharing data with the rest of the suite.

Migrations to Zoho

Moves from spreadsheets, another CRM or an older Zoho set-up, with history, owners and relationships preserved and counts reconciled.

Reporting

Dashboards in Zoho Analytics that pull from CRM, finance and support, agreed with the people who will read them.

AI on Zoho

Zia will use whichever model you choose. What it knows is still up to you.

Zoho's AI is unusually open about models and unusually dependent on set-up.

What the platform ships

Built into the platform

Zoho's AI layer is Zia, and in 2026 it opened up to outside models and outside tools.

  • Smart Prompts in CRM that can run on Zia or on other models, including Gemini, Claude and Cohere.
  • Zia Agents and an agent studio for building agents inside the suite.
  • Zoho MCP, covering CRM, Desk, Books and more, so outside AI tools can work with Zoho data.
What we add

Agents across the suite and beyond

Because Zoho holds sales, finance and support in one place, an agent there can see a whole customer. Few stacks make that this easy.

  • A collections agent that reads invoices in Books and history in CRM and drafts the right follow-up.
  • A lead-qualification agent that enriches, scores and routes, then books the meeting.
  • A support agent grounded in Desk tickets and your policies, with hand-off when unsure.
  • Tests built from your past records, run before launch and after each change.
How it is priced

Published prices, mapped to the job.

Every figure here is the same one on the pricing page. Nothing on this platform is quoted from a separate rate card.

The job
How we deliver it
Price
A Zoho CRM set-up or rebuildData model, pipelines, clean import, core automation, dashboards and training.
From $6,000 · fixed · from 4 weeks
A migration to ZohoHistory, owners and relationships preserved, counts reconciled.
From $7,000 · fixed · from 4 weeks
One integration or automated workflowFor example quote-to-invoice between CRM and Books.
$8,000 fixed · 3 weeks
A sales, support or collections agent on Zoho data
From $8,000 · flat, per agent
Custom apps on Creator and suite-wide programmes
$3,000–$7,500 / engineer / mo
Keeping agents and integrations healthy
$3,000–$20,000/mo

A price marked “from” buys the base scope set out on the pricing page. Anything larger is quoted as a fixed price before work starts. Work with no natural end, such as ongoing development, is priced per engineer per month with no lock-in.

An honest read

When Zoho is the right call, and when it is not.

Choose it when
  • A growing company that wants CRM, finance, support and more from one vendor at a low cost per seat.
  • A services or sales-led business without heavy inventory or manufacturing.
  • Someone internal is willing to own the configuration after we leave.
Look elsewhere when
  • Stock, warehousing and manufacturing are the core of the business. Odoo is stronger there.
  • You depend on a large third-party app marketplace. HubSpot and Salesforce have more.
  • You need the source code or to self-host. Zoho is closed and cloud-only.
Zoho FAQ

Questions Zoho teams ask

How much does Zoho development cost with Gigabit?

A Zoho CRM set-up starts at $6,000 fixed, covering the data model, pipelines, import and clean-up of existing records, core automation, dashboards and training. A migration to Zoho starts at $7,000 fixed. One scoped integration or workflow is $8,000 fixed over three weeks, and a production AI agent on Zoho data is a flat fee from $8,000. Zoho's licence fees are separate.

Zoho or Odoo?

Zoho for sales-led and service businesses that want CRM, finance and support in the cloud with little to maintain. Odoo when inventory, purchasing or manufacturing is central, or when you want the option to self-host and change the code. Zoho is the lighter one to run. Odoo goes deeper into operations.

Zoho or HubSpot?

Zoho costs much less per seat and includes finance and many other apps. HubSpot has stronger marketing tools, a larger app marketplace and is easier for non-technical teams to pick up. If marketing automation drives your pipeline, HubSpot usually justifies the price. If you want one affordable suite for the whole company, Zoho does.

Can Zia use models other than Zoho's own?

Yes. Zoho's 2026 CRM updates let Smart Prompts run on Zia or on other providers' models, including Gemini, Claude and Cohere. Which to use depends on the task and on where you are willing to send your data.

Weighing Zoho against an ERP? The three compared on licence, published price, hosting, manufacturing and built-in AI, from each vendor's own pages. Odoo vs Zoho vs ERPNext

Related platforms

Often scoped alongside.

For Zoho teams

Show us how you sell, then how Zoho is set up.

Thirty minutes to find the gap between the two and scope closing it.