We build the platforms, integrations, and AI systems that power high-growth e-commerce brands. Custom storefronts, Shopify Plus engineering, marketplace architecture, and the operational automation that lets you scale revenue without scaling headcount proportionally. Backed by deep e-commerce domain knowledge from GigaCommerce, our sister company that has managed hundreds of Shopify and WooCommerce stores.
Most development agencies build e-commerce sites that look good. We build platforms engineered for conversion — optimized checkout flows, intelligent product recommendations, dynamic pricing, and the page speed performance that directly correlates with revenue. A 1-second improvement in page load time increases mobile conversions by up to 27%. We obsess over these numbers.
You’ve figured out customer acquisition. Facebook ads work. SEO is driving organic traffic. But behind the scenes, your team manually processes returns, hand-compiles inventory reports, individually answers the same 20 support questions, and copies order data between three systems that don’t talk to each other. We automate the operations so your team focuses on growth, not data entry.
Whether you’re on Shopify Plus and need custom functionality that Liquid templates can’t handle, or you’ve outgrown your current platform entirely and need a headless commerce architecture — we’ve navigated every major platform migration and custom build scenario in the market.
Custom themes, checkout extensibility, Shopify Functions for discount logic, custom apps for unique business requirements, multi-storefront architecture, and B2B wholesale channel builds. As a Shopify Partners firm through GigaCommerce, we bring deep Liquid, Hydrogen, and Shopify API expertise.
When off-the-shelf platforms can’t support your business model — complex configurators, subscription + one-time hybrid models, multi-vendor marketplaces, or industry-specific commerce workflows — we build custom. Typically on Next.js with headless commerce backends (Medusa, Saleor, or fully custom).
Multi-vendor platforms with seller onboarding, commission structures, split payments (Stripe Connect), vendor dashboards, and the operational tooling that makes managing dozens or hundreds of sellers manageable.
Decouple your frontend experience from your commerce backend. Keep Shopify or your existing platform as the commerce engine while building a blazing-fast custom frontend on Next.js or Remix. Or migrate from WooCommerce/Magento to Shopify Plus without losing SEO equity.
Resolve 50–65% of customer inquiries autonomously. Order tracking, return initiation, product questions, sizing guidance, discount code issues — handled by an AI agent connected to your Shopify backend, helpdesk, and shipping systems. Average response time drops from hours to seconds.
Go beyond “customers also bought.” Personalized recommendations based on browsing behavior, purchase history, customer segment, seasonality, and margin optimization. Integrated into product pages, cart, email, and post-purchase flows.
AI that analyzes sales velocity, seasonal patterns, supplier lead times, and promotional calendars to recommend reorder points, flag slow-moving inventory before it becomes dead stock, and predict stockout risk before it costs you sales.
End-to-end workflow automation connecting your storefront, fulfillment center, helpdesk, email platform, accounting system, and returns portal. Order routing, inventory sync, automated reporting, return processing, and review collection — all running without manual intervention.
AI-driven pricing that adjusts based on demand signals, competitor pricing, inventory levels, and margin targets. Automated merchandising that promotes the right products to the right segments at the right time.
Shopify Plus, Shopify Hydrogen, WooCommerce, Medusa.js, Saleor, BigCommerce, custom
Next.js, Remix, React, Tailwind CSS, Headless/Composable architectures
Node.js, Python, Ruby on Rails, GraphQL (Storefront API)
Stripe, PayPal, Klarna, Affirm, Shop Pay, custom payment orchestration
OpenAI GPT-4o, LangChain, n8n, Klaviyo AI, custom recommendation engines
AWS, Vercel, Cloudflare, Docker
Klaviyo, Brevo, Postscript (SMS)
Gorgias, Zendesk, Intercom
D2C home goods brand, $12M annual revenue, Shopify Plus
Support team of 6 drowning in 4,800 tickets/month, 70% repetitive. CSAT dropping. Response times over 4 hours.
AI support agent integrated with Shopify and Gorgias. RAG knowledge base covering 420 SKUs + all policies. Confidence-gated autonomous responses.
64% of tickets resolved by AI. Response time dropped from 4.2 hours to 6 minutes. Support costs reduced 62%. CSAT improved from 3.9 to 4.5. $217K annual savings.
No. Shopify Plus is our most common e-commerce platform because it’s the right choice for most D2C and B2B brands under $100M revenue. But we also build on WooCommerce, headless commerce frameworks (Medusa, Saleor), and fully custom platforms when the business model requires it.
Yes. Many engagements are incremental — adding AI support, building custom integrations, optimizing checkout flows, or developing custom apps on your existing platform. We don’t recommend rebuilds unless the current platform genuinely can’t support your growth.
Through Shopify’s Admin API and Storefront API. Our AI agents can look up orders, process returns, check inventory, apply discounts, and update customer records — all through Shopify’s official API endpoints. No workarounds, no screen scraping, no fragile hacks.
Typical ROI for e-commerce AI automation (support agent + operational workflows): $100K–$300K annually for brands doing $5M–$30M in revenue. Payback period: 3–6 months. The largest savings come from support automation and inventory intelligence.
Whether you need a new platform, AI-powered operations, or dedicated engineering capacity — we build the technology that lets e-commerce brands grow efficiently.
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